From appointment request to deposit · Business plan

Service bookings and appointments with deposits

Share a service booking page with your hours, prices and deposits. Customers request a time without an account; you review it before issuing an invoice and confirming verified payment.

Creating an account does not charge you. Business costs 99 SAR per month including VAT, with automatic renewal, by card, Apple Pay or Google Pay.

Give customers one link to choose a service and time instead of tracking appointments, prices and deposits across separate conversations. The request awaits the business owner's review, then connects to an invoice for the full service price and a deposit request when needed. Customers follow progress through a private status link while invoices and payments stay in your business records.

Available on Business

What do you get?

A booking page you share

Set each service's name, description, duration, price and required deposit, then copy your booking page link to your website or share it through your preferred channel.

Hours that fit your business

Set weekly opening hours, closure dates, minimum notice and how far ahead customers can book. The calendar uses Riyadh time and prevents overlapping appointments across services.

A clear request without a customer account

Customers choose a service and time, then enter their name, email and mobile number. They receive a private status link. Submitting a request alone does not confirm the appointment.

Your review comes before the invoice and deposit

The business owner reviews the request and issues an invoice for the full service price. When a deposit is required, a payment request covers the amount still needed, taking previously recorded payments into account.

Confirmation based on verified payment

A booking is confirmed after your review and the required deposit is recorded. An uploaded transfer proof must be approved first. A service without a deposit is confirmed when its invoice is issued after review.

Explore the workflow before subscribing

The account shows a booking preview on other plans too. Publishing a booking page and managing requests require the business owner and the Business plan. Locked actions lead to the available subscription options.

How does the feature work?

  1. 1

    Set up services and opening hours

    Set services, prices and optional deposits, then configure opening hours and closure dates in Riyadh time. Publish the page when you are ready to receive requests.

  2. 2

    Share your link and receive a request

    Customers select an available time and save their status link. An unreviewed request expires after 24 hours or at the appointment start, whichever comes first.

  3. 3

    Review the request and issue the invoice

    Review the appointment and customer details, then explicitly issue the invoice. Any required deposit request appears on the status page. No invoice or message is automatically sent to the customer.

  4. 4

    Verify payment and track the service

    Confirmation appears when verified payments cover the deposit, alongside the remaining invoice balance. Track the booking in your dashboard and complete it after the appointment ends. Cancelling a booking with payments requires resolving its documents and refunds first.

Suitable for this business

  • Consultations and professional services
  • Maintenance and inspection appointments
  • Training sessions and individual services

Frequently asked questions

Which plan includes service bookings?

Service bookings are included in Business. The owner can configure services and hours, publish the link and manage requests. Other plans can preview the workflow before upgrading.

Does the person booking need a Fawtar account?

No. Customers request an appointment on the public page and follow it using their private link. Keep that link private: anyone holding it can view the booking status and its available links.

Are appointments confirmed as soon as a request is submitted?

No. The business owner first reviews the request and issues the invoice. A deposit booking waits for the required payment to be recorded; a booking without a deposit is confirmed when the invoice is issued after review.

Can I run separate booking calendars for multiple staff members?

The current release provides one Riyadh-time calendar per business and prevents overlapping bookings across all its services. Separate staff calendars and Google Calendar sync are not included.

How does the customer pay a booking deposit?

Customers open the payment request from their booking status page. Online payment requires connecting your business's own Moyasar account and meeting the provider's requirements. Transfers can also be reviewed and recorded through the collection workflow; uploading proof alone does not confirm the booking.

Do bookings automatically send WhatsApp messages or emails?

No. You share the booking page yourself, and customers save their status link. Creating a booking or issuing its invoice does not automatically send an invoice, WhatsApp message or email.

Can I ask for only part of the service price upfront?

Yes. The price is the full service total in SAR, and the optional deposit cannot exceed it. A nonzero deposit must be at least SAR 1. The invoice covers the full price and shows the remaining balance after payments.

Want to try Service bookings and appointments with deposits for your business?

Leave your email and we'll send you the shortest path to start, with clarification of what you need before subscribing. No card or commitment.

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