One secure link
It collects customer invoices, PDFs, balance, and payment requests without logging in.
Customer Portal · Pro plan
Customer portal for invoices and payments
Share a secure portal link that collects the customer's invoices, balances, payment requests, and transfer proofs on one page bearing your business’s identity.
Create an account free without a card. Eligible Pro trial options, duration and payment terms are shown inside the account. Paid Pro costs 49 SAR per month including VAT, by card, Apple Pay or Google Pay.
Instead of sending separate links, the customer portal gives each customer a secure page showing their invoices, balance, open payment requests, and transfer instructions. The page bears your business logo, color, and your thank-you message.
Available on ProRead the step-by-step guide (Arabic)
What do you get?
Your organization's identity
The portal appears with your logo, brand color, and thank-you message that you configure.
Organized communication
The customer can send a billing question or payment promise, and it appears for you in the collection dashboard.
Clear payment instructions
It displays bank transfer instructions or the payment provider link your business added.
How does the feature work?
- 1
Open customer record
Fawtar creates a signed portal link for the saved customer.
- 2
Share the link
Send it to the customer by email or your preferred method.
- 3
Track from the collection dashboard
Review payment requests, questions, and payment promises in one place.
Suitable for this business
- Customers of projects with multiple payments
- Monthly and recurring customers
- Reduce balance and missing invoice questions
Frequently asked questions
Does the customer need an account in Fawtar?
No. They enter from their own signed and secure link without creating an account.
Do other customers' invoices appear?
No. Each link is tied to one customer record and only displays their data and invoices.
Can the customer send transfer proof?
Yes, when a payment request is active, they can upload an image or PDF to prove the transfer for your review.
Want to try Customer portal for invoices and payments for your business?
Leave your email and we'll send you the shortest path to start, with clarification of what you need before subscribing. No card or commitment.
Related features
Upload and review bank transfer proofReceive bank transfer proof from the payment request, save it securely, then review and link it to the invoice as an accepted payment or reject it for a clear reason.Quote program with electronic acceptance and revisionsCreate a professional quote, receive the customer's acceptance, modification request, or rejection, issue a revised version with record kept, then convert the accepted quote to an invoice and payments.Quote payment schedule and depositsDivide the quote into a deposit and milestone payments with clear percentages, set the date for each payment, then create the invoice and payment requests automatically after customer acceptance.